Terms of Service

These Terms of Service ("Terms") govern your use of LandLedger, the property-management software available at mylandledger.com and related domains ("the Service"). By creating an account or using the Service you agree to these Terms.

1. The Service

LandLedger provides software for managing rental properties: rent tracking, compliance reminders, document generation, tenant communications, maintenance workflows, and related tools. We may add, change, or remove features at any time.

2. Not legal advice

The Service generates fill-in-the-blank documents (including leases and notices) and compliance information derived from statutes and ordinances. This is not legal advice, and LandLedger is not a law firm. Laws change and vary by jurisdiction. You are responsible for having a licensed attorney in your state review any document before you use it and for your own compliance with applicable law. AI-generated responses in the Service are informational only and may contain errors.

3. Your account and data

You must provide accurate information and keep your credentials secure. You are responsible for activity under your account and for the accuracy and lawfulness of the data you enter — including information about your tenants, which you represent you are entitled to process. You retain ownership of your data; you grant us the rights needed to operate the Service.

4. Acceptable use

You agree not to:

• use the Service to violate any law, including fair-housing laws;
• upload malicious code or attempt to breach or overload the Service;
• access another customer's data or attempt to;
• resell or white-label the Service without our written agreement.

5. Fees and payments

Paid plans are billed through our billing provider (Stripe) at the prices shown at signup or upgrade. Fees are non-refundable except where required by law. Rent payments between tenants and landlords are processed by third-party payment processors; LandLedger never holds or routes rent funds — funds settle from the payer through the processor to the landlord's account. Processor fees are disclosed at the point of payment.

6. Third-party services

The Service integrates providers such as hosting, email, SMS, payment processing, and AI model providers. Their availability affects the Service, and their terms may apply to those functions.

7. Termination

You may cancel at any time. We may suspend or terminate accounts that violate these Terms or create risk for the Service or other customers. Upon termination we will make your data available for export for 30 days, after which it may be deleted.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT DOCUMENTS OR COMPLIANCE INFORMATION ARE COMPLETE, CURRENT, OR SUFFICIENT FOR YOUR CIRCUMSTANCES.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LANDLEDGER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE (OR $100 IF YOU PAID NONE).

10. Changes; governing law

We may update these Terms; material changes will be notified by email or in-app, and continued use constitutes acceptance. These Terms are governed by California law, venue in Los Angeles County, California.